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Text messaging terms

Text Messaging Terms

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1. Program Description. Ross, Lynn, and Associates, LLC (RLA) runs a text messaging program for inquiry and client communications. If you agree to receive texts, RLA and its service providers acting for it may text the phone number you gave us, including with automated technology. Texts are about your timeshare inquiry and, if you become a client, about scheduling, documents, and your engagement with RLA. RLA does not send texts on behalf of any resort, lender, attorney, or other third party.

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2. Consent. You agree to receive texts only by checking the consent box on our website form, or by agreeing in another way that RLA records. You don't have to give consent to buy any service. RLA texts only people who contacted RLA first, left a message, submitted a website inquiry, or are current clients.

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3. Message Frequency. Message frequency varies.

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4. Charges. Msg & data rates may apply. Your mobile carrier sets these charges, and RLA is not responsible for them.

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5. Opting Out. Reply STOP to any text to stop receiving texts. You can also opt out another reasonable way: tell us during a call, email info@rosslynnandassociates.com, or call 561-359-0244. We will process your request within 10 business days. After you opt out, we may send one text confirming it. To start receiving texts again, reply START or contact us.

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6. Help. Reply HELP to any text for help, or contact us at 561-359-0244 or info@rosslynnandassociates.com.

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7. Carrier Disclaimer. Mobile carriers are not responsible for messages that are delayed or not delivered.

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8. No Sharing. RLA does not sell or share your phone number, your consent to receive texts, or your opt-in information with third parties or affiliates for their marketing. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that help RLA deliver messages.

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9. Your Phone Number. You confirm that you own or are authorized to use the phone number you give us. If you change or give up that number, please tell us so we can stop texting it.

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10. No Legal Advice. RLA is not a law firm. Texts from RLA are not legal advice and do not create an attorney-client relationship.

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11. Privacy. For more on how we handle your information, see Section 8 of our [Privacy Policy].

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12. Changes. RLA may update these Text Messaging Terms. The updated terms take effect when they are posted.

Not sure if I can help? Let’s find out in 30 minutes.

Tell me what you were told when you bought your timeshare, or what’s changed in your life since. On a free 30-minute call, I’ll tell you plainly whether I can help. No obligation, and no sales pitch.

OFFICE

7711 N. Military Trail Suite 405

Palm Beach Gardens, FL 33410

Office: 561-359-0244

Fax: 561-467-6041

info@rosslynnandassociates.com

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HOURS

Monday 10 am - 7 pm EST

Tuesday 10 am - 7 pm EST

Wednesday 10 am - 7 pm EST

Thursday 10 am - 7 pm EST

Friday 10 am - 5 pm EST

Saturday CLOSED

Sunday CLOSED

Company Status and Scope of Services: Ross, Lynn, and Associates, LLC ("RLA") is a private, non-court-appointed dispute resolution firm. RLA prepares pro se discrepancy dossiers for timeshare owners and, at your request, facilitates direct resolution discussions with your resort. When RLA has prepared your dossier, RLA participates as your resolution facilitator, not as a neutral mediator. RLA is not a law firm and does not provide legal advice, legal representation, legal strategy, legal opinions, or interpretations of contracts or statutes. Nothing on this website, in our educational articles, or in any dossier, report, or correspondence RLA prepares is legal advice or creates an attorney-client relationship.

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No Affiliation: RLA is not affiliated with, endorsed by, or acting on behalf of any timeshare developer, resort, management company, or lender. Any resort or company names that appear on this website are used for identification purposes only and do not imply any relationship or endorsement. Listing a resort does not suggest that the resort, its developer, or its staff has done anything wrong.

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How Our Services Work: RLA works only from records and information you provide. RLA does not contact resorts, management companies, or lenders, and does not request records from them, except in a resolution discussion you have authorized in writing. A discrepancy dossier organizes significant contradictions between the verbal sales statements you report and your written purchase records. You write and sign your own statements. RLA does not add claims or draw legal conclusions. If you choose the dossier-only option, you represent yourself (pro se) and contact the resort directly. If you choose resolution facilitation, you do so only with your written consent, and only if the resort agrees to take part. In either option, you remain self-represented, and RLA does not act as your legal representative.

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Your Right to Act on Your Own: You do not need to hire RLA or any other company to address your timeshare. You may contact your resort, developer, or lender directly, at no cost, to ask about cancellation, surrender, deed-back, or other options. You may also contact a licensed attorney of your choice at any time.

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No Guarantee of Results: RLA does not guarantee any outcome, including contract cancellation, debt reduction, release from obligations, or any response from a resort or lender. Results depend on your records and circumstances and on third-party decisions.

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Testimonials and Reviews: Any testimonials, reviews, or experiences shown on this website reflect the individual experiences of those owners. They are not necessarily typical, do not guarantee or predict any result, and your results may differ.

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Financial and Credit Risk Disclosure: RLA does not advise, suggest, or direct you to change, pause, or stop payments owed to any timeshare developer, resort, management company, or lender. Any decision to pause, change, or stop payments is your own choice. That choice may lead to negative credit reporting, collection activity, legal action, and continued financial liability.

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Educational Content: Articles, guides, and other content on this website are general educational information about timeshare ownership. They may not apply to your specific situation, may not reflect the most current laws or resort policies, and are not a substitute for advice from a licensed attorney.

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Independent Attorney Directory Disclaimer: RLA offers a free directory of independent, third-party attorneys who handle timeshare contract matters. The directory is for information only. RLA does not endorse, recommend, or vouch for any attorney listed. RLA receives no referral fees, fee-sharing, or anything else of value from any attorney or law firm, and has no partnership or joint venture with any of them. RLA lists only independent attorneys in its directory who have confirmed that their fee to take on a matter with a completed discrepancy dossier will not exceed $1,500. Each attorney sets their own fee within that limit. You should check an attorney’s license and standing with the state bar before hiring.

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RLA’s Legal Fee Coverage Promise applies only to attorneys in this directory. Under that promise, if your discrepancy dossier does not lead to a voluntary surrender or mutual release agreement, RLA will reimburse you for the attorney’s fee, up to $1,500, as set out in your written services agreement. You pay the attorney directly, and RLA sends you a check for the amount charged, up to the cap. You remain free to hire any attorney you choose, but the reimbursement applies only to attorneys in this directory.

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Choosing to hire an attorney is your own decision. Any attorney-client relationship is solely between you and the attorney, and the attorney’s legal work is separate from RLA’s dossier and facilitation services.

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